Terms of Service

Who This Agreement Is Between

Between Kashcool and the teacher who opened the account (the account owner). The assistants the teacher adds, and the parents and students, use Kashcool through the teacher's account.

Ticking "I agree" when you sign up, or on your account set-up link, means you accept these terms and the privacy notice. We record when you agreed and to which version.

Your Account

• You choose your own password and PIN; nobody at Kashcool knows them. Keep them private.
• You are responsible for what the assistants you add do, within the permissions you give them.
• The account is yours; do not sell it or share it with another teacher.

Plans and Prices

Every bundle has the same features; only the length differs, counted from the day you subscribe:

• Monthly bundle: EGP 699 — 1 month from the day you subscribe.
• Semester bundle: EGP 2,599 — 4 months from the day you subscribe.
• Full year bundle: EGP 7,499 — 12 months from the day you subscribe.
• Parents & students view: 150 EGP / month.
• WhatsApp sent automatically: 200 EGP / month.
• Extra messages: 30 EGP per 100 messages.
• Booklets: 50 EGP / month.
• Educational links: 50 EGP / month.
• Question bank: 500 EGP per 10 exams.

Extra WhatsApp messages are sold in packs of 100. Prices are in Egyptian pounds. If we change a price, it applies from your next renewal, never in the middle of a period you have paid for.

Paying and Renewing

• You pay by InstaPay, Vodafone Cash, cash or bank transfer. Your period starts once we confirm the money arrived.
• Renewing early starts the new period after the current one ends, so you never lose a day.
• If your period ends and you have not renewed, you get 7 days of grace with everything working. After that the account may be held until you renew — your data stays exactly as it was.
• Add-ons (such as the parents' view) run with your bundle and end with it.

Pausing

• You can pause your account yourself, from inside the app, without asking anyone.
• If you pause in the middle of a paid period, that period runs to its end and the pause starts after it.
• While paused nobody charges or chases you, and you can come back any time to find your work as you left it.

Refunds

• A period or add-on that has started is not refunded for its remaining days.
• If you paid twice, or a payment was recorded by mistake, we return it or count it toward your next renewal — your choice.
• If Kashcool is unavailable to you for a long time because of us, we extend your period by the days lost.

If You Leave

• You can stop renewing at any time; no contract ties you to a length.
• You can ask for a copy of your data before you go.
• If you ask us to close the account for good, we delete your students, their parents, your accounts and your messages in one step, and it cannot be undone. The record of what you paid Kashcool stays in the company's books for as long as tax law requires.

Your Students' Data

Your students' data is yours. We store it and show it to you on your behalf only, as the privacy notice explains.

You confirm you are entitled to record the data you record, and that you let parents know you use Kashcool.

Fair Use

• Do not use Kashcool for anything unlawful, or to harass or insult anyone.
• Do not try to get into an account that is not yours, or to disrupt the app or test its security without permission.
• WhatsApp messages sent from your number are your responsibility and follow Meta's terms.

The Service and Our Responsibility

• We work to keep Kashcool running at all times, and do maintenance at quiet hours where we can.
• We improve the app continuously; any new feature reaches you switched off until it is turned on for your account.
• As far as Egyptian law allows, our liability for any loss is limited to what you paid Kashcool in the last three months.

If We Change These Terms

We will tell you inside Kashcool before a change takes effect. If the change matters we will ask you to agree again, and we will not treat silence as agreement. Egyptian law governs this agreement, and the courts of Cairo have jurisdiction.

How to Contact Us

• Teachers and assistants: from the Help page inside Kashcool.
• Anyone else: from "Can't sign in? Contact us" under the sign-in page.